Manages a portfolio of merchant clients, drives adoption and outcomes across their operations, and collaborates cross-functionally to solve their business problems.

Manages enterprise customer accounts through onboarding and expansion, ensuring adoption of DataHub platform and translating customer needs to product team.

Manages enterprise customer accounts to drive DataHub adoption, provides technical guidance, and builds relationships that expand customer value and retention.

Manages a portfolio of merchant clients, driving adoption and outcomes across their ERP implementation while partnering cross-functionally with product and engineering teams.

Supports sales operations by handling lead generation, client coordination, CRM management, and administrative tasks to drive revenue growth.

Manages enterprise customer accounts end-to-end, driving adoption and expansion while providing technical guidance and building long-term relationships.

Answer bilingual customer calls from florists, process orders, handle billing inquiries, and resolve product/service issues for Teleflora's member network.

Handle inbound customer support inquiries, diagnose technical issues, and guide customers on product best practices for the Braze platform.

Manages a portfolio of high-value fintech accounts, drives revenue growth through strategic partnerships, and resolves client issues while collaborating cross-functionally.

Handles inbound customer support inquiries, diagnoses technical issues, and guides customers on product best practices and integrations.

Manages high-value fintech client accounts, drives expansion revenue, and resolves issues while collaborating cross-functionally to deliver tailored solutions.

Leads a retention team of 8-12 to reduce churn by engaging at-risk owners, resolving their pain points, and driving retention metrics across the platform.

Handles inbound customer support inquiries, diagnoses technical issues, and guides customers on product usage and best practices for the Braze platform.

Associate Support Representative diagnoses and resolves customer technical issues, answers product questions, and guides best practices to ensure excellent customer experience.

Leads a customer support team, manages performance metrics and quality standards, and partners cross-functionally to improve customer experience and operational efficiency.

Onboards healthcare customers onto genomic analysis platforms, manages implementation projects, provides technical training, and ensures successful adoption of NGS workflows.

Provides technical troubleshooting and post-commissioning support to water treatment equipment customers, manages warranty claims, and escalates product issues to engineering teams.

Manages candidate admissions journey from initial contact through enrollment, delivering information sessions and providing guidance on program eligibility and role fit.

Fulfillment Associate manages high-velocity candidate outreach via phone, SMS, and email to guide applicants through the enrollment process and meet conversion targets.

Leads post-sales customer success for enterprise accounts, driving adoption and renewals while partnering with C-level executives to maximize business transformation outcomes.